by Patrina Pellett, PhD | Oct 19, 2025 | Insights, MSLs
23 Powerful Questions Every MSL Should Ask to Gather Better Insights Great MSLs don’t just collect data. They ask better questions that uncover the why behind an HCP’s decisions. And have mastered the art of asking questions in a way that doesn’t feel annoying,...
by Patrina Pellett, PhD | Oct 11, 2025 | Communication
" Read More 5 Min Read Build Your AI Skills with This Fun Prompt for Medical Affairs The typical AI journey in Medical Affairs looks like this: hear about it, feel some fear, try it on a random prompt, feel underwhelmed, feel pressured to try it more, start really...
by Patrina Pellett, PhD | Sep 13, 2025 | Communication, Omnichannel
" Read More 5 Min Read The Most Overlooked Skill in Medical Affairs The most surprising thing I heard at Fierce Pharma Week wasn’t about AI, omnichannel, or measuring impact. It was how often Medical Affairs came up across the other tracks: commercialization, PR, and...
by Patrina Pellett, PhD | Aug 23, 2025 | MSLs, Communication
" Read More 5 Min Read The AI Meeting Hack Smart MSLs Never Skip “What tips do you have for answering questions during the Q&A? That’s where I get the most flustered.” This was a question I got from a senior MSL during an executive presence training. I was...
by Patrina Pellett, PhD | Jul 25, 2025 | MSLs, Insights
" Read More 5 Min Read The One ChatGPT Task Every MSL Should Set Up I’ll admit it when ChatGPT launched the new Tasks feature months ago, I was really excited. But I completely ignored it. Which is hilarious because I’m the person always talking about time management....
