by Patrina Pellett, PhD | Nov 28, 2025 | Communication
" Read More 5 Min Read 7 AI Email Power-Ups Every MSL Should Use Most MSL emails sound the same. Formal. Stiff. Overpolished. Like they were written for a corporate compliance manual instead of a real human. As part of my Email Lab workshop, MSLs submit emails they...
by Patrina Pellett, PhD | Oct 28, 2025 | MSLs
" Read More 5 Min Read PackCheck AI The AI Travel Prompt Every Medical Affairs Pro Needs This all started with a forgotten pair of shoes. It was 8 p.m. at the Marriott in Columbus, Ohio. My AI nerd friend, Vivek Mukhatyar, had just flown in from Boston for an...
by Patrina Pellett, PhD | Oct 19, 2025 | Insights, MSLs
23 Powerful Questions Every MSL Should Ask to Gather Better Insights Great MSLs don’t just collect data. They ask better questions that uncover the why behind an HCP’s decisions. And have mastered the art of asking questions in a way that doesn’t feel annoying,...
by Patrina Pellett, PhD | Oct 11, 2025 | Communication
" Read More 5 Min Read Build Your AI Skills with This Fun Prompt for Medical Affairs The typical AI journey in Medical Affairs looks like this: hear about it, feel some fear, try it on a random prompt, feel underwhelmed, feel pressured to try it more, start really...
by Patrina Pellett, PhD | Sep 13, 2025 | Communication, Omnichannel
" Read More 5 Min Read The Most Overlooked Skill in Medical Affairs The most surprising thing I heard at Fierce Pharma Week wasn’t about AI, omnichannel, or measuring impact. It was how often Medical Affairs came up across the other tracks: commercialization, PR, and...