by Patrina Pellett, PhD | Oct 28, 2025 | MSLs
" Read More 5 Min Read PackCheck AI The AI Travel Prompt Every Medical Affairs Pro Needs This all started with a forgotten pair of shoes. It was 8 p.m. at the Marriott in Columbus, Ohio. My AI nerd friend, Vivek Mukhatyar, had just flown in from Boston for an...
by Patrina Pellett, PhD | Oct 19, 2025 | Insights, MSLs
23 Powerful Questions Every MSL Should Ask to Gather Better Insights Great MSLs don’t just collect data. They ask better questions that uncover the why behind an HCP’s decisions. And have mastered the art of asking questions in a way that doesn’t feel annoying,...
by Patrina Pellett, PhD | Aug 23, 2025 | MSLs, Communication
" Read More 5 Min Read The AI Meeting Hack Smart MSLs Never Skip “What tips do you have for answering questions during the Q&A? That’s where I get the most flustered.” This was a question I got from a senior MSL during an executive presence training. I was...
by Patrina Pellett, PhD | Jul 25, 2025 | MSLs, Insights
" Read More 5 Min Read The One ChatGPT Task Every MSL Should Set Up I’ll admit it when ChatGPT launched the new Tasks feature months ago, I was really excited. But I completely ignored it. Which is hilarious because I’m the person always talking about time management....
by Patrina Pellett, PhD | Jul 4, 2025 | Insights, MSLs
" Read More 5 Min Read MSL Insights Done Right: What Excellence Looks Like This is the most beautiful MSL insights story I have ever heard. When she stepped into her Senior Director role 3 years ago, her organization had never even done an insights report. No process....
by Patrina Pellett, PhD | Jun 13, 2025 | MSLs, Insights, Relationship Building
" Read More 5 Min Read The Vocal Habits That Are Holding MSLs Back Here’s what I keep seeing and I can’t unsee it. In every MSL training session I run, whether it’s a virtual cohort or a live in-person workshop, I notice the same thing: MSLs who are smart,...
