by Patrina Pellett, PhD | Aug 23, 2025 | MSLs, Communication
" Read More 5 Min Read The AI Meeting Hack Smart MSLs Never Skip “What tips do you have for answering questions during the Q&A? That’s where I get the most flustered.” This was a question I got from a senior MSL during an executive presence training. I was...
by Patrina Pellett, PhD | Jul 25, 2025 | MSLs, Insights
" Read More 5 Min Read The One ChatGPT Task Every MSL Should Set Up I’ll admit it when ChatGPT launched the new Tasks feature months ago, I was really excited. But I completely ignored it. Which is hilarious because I’m the person always talking about time management....
by Patrina Pellett, PhD | Jul 4, 2025 | Insights, MSLs
" Read More 5 Min Read MSL Insights Done Right: What Excellence Looks Like This is the most beautiful MSL insights story I have ever heard. When she stepped into her Senior Director role 3 years ago, her organization had never even done an insights report. No process....
by Patrina Pellett, PhD | Jun 13, 2025 | MSLs, Insights, Relationship Building
" Read More 5 Min Read The Vocal Habits That Are Holding MSLs Back Here’s what I keep seeing and I can’t unsee it. In every MSL training session I run, whether it’s a virtual cohort or a live in-person workshop, I notice the same thing: MSLs who are smart,...
by Patrina Pellett, PhD | May 27, 2025 | MSLs
" Read More 5 Min Read Behind the Scenes: Designing MSL Training with AI Tools Last week, Anthropic announced Opus 4, their newest, fanciest, most awesome AI model so far, and suddenly, my to-do list didn’t stand a chance. You know that feeling? When something new and...
by Patrina Pellett, PhD | Apr 22, 2025 | MSLs, Insights
" Read More 25 Min Read Watch on YouTube NotebookLM for MSLs: Save Time & Prep Smarter for KOL Meetings If there’s one thing MSLs know, it’s that preparation is everything. But life doesn’t always go as planned. Meetings sneak up on you, your schedule fills with...