by Patrina Pellett, PhD | Aug 23, 2025 | MSLs, Communication
" Read More 5 Min Read The AI Meeting Hack Smart MSLs Never Skip “What tips do you have for answering questions during the Q&A? That’s where I get the most flustered.” This was a question I got from a senior MSL during an executive presence training. I was...
by Patrina Pellett, PhD | Jul 25, 2025 | MSLs, Insights
" Read More 5 Min Read The One ChatGPT Task Every MSL Should Set Up I’ll admit it when ChatGPT launched the new Tasks feature months ago, I was really excited. But I completely ignored it. Which is hilarious because I’m the person always talking about time management....
by Patrina Pellett, PhD | Jul 4, 2025 | Insights, MSLs
" Read More 5 Min Read MSL Insights Done Right: What Excellence Looks Like This is the most beautiful MSL insights story I have ever heard. When she stepped into her Senior Director role 3 years ago, her organization had never even done an insights report. No process....
by Patrina Pellett, PhD | Jun 13, 2025 | MSLs, Insights, Relationship Building
" Read More 5 Min Read The Vocal Habits That Are Holding MSLs Back Here’s what I keep seeing and I can’t unsee it. In every MSL training session I run, whether it’s a virtual cohort or a live in-person workshop, I notice the same thing: MSLs who are smart,...
by Patrina Pellett, PhD | May 27, 2025 | MSLs
" Read More 5 Min Read Behind the Scenes: Designing MSL Training with AI Tools Last week, Anthropic announced Opus 4, their newest, fanciest, most awesome AI model so far, and suddenly, my to-do list didn’t stand a chance. You know that feeling? When something new and...
